Terms of Service
1. ABOUT THE TERMS OF SERVICE & SALE
These Terms of Service (“Terms”), together with the Bike Spices Terms of Sale, set out the terms and conditions that will apply when you place an order through the Bike Spices operated web shop. If you are unable to understand, or have any questions about these Terms please contact the Bike Spices. You will be required to confirm that you have read and accept these Terms before you submit an order to the Bike Spices. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit. These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
2. ORDER AND ACCEPTANCE
2.1 Each order submitted constitutes an offer to purchase products. Orders are subject to Bike Spices' acceptance and may be refused at Bike Spices' discretion, for example in cases where:
- orders cannot be processed due to an error in information you have provided;
- there is an error on the web shop relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the web shop; or
- the products that you have ordered are no longer available through the web shop.
2.2 After Bike Spices receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Bike Spices before you try to place another order for the same product.
2.3 You will receive an email when your order is being dispatched confirming that your order has been accepted.
2.4 If you have any questions, comments or concerns regarding Bike Spices' order acceptance policy, or if you consider that your order was rejected in error, please contact us.
3. PRODUCT AVAILABILITY
Bike Spices will have the right, at any time, to make changes to information about products displayed on the web shops, for example information about prices, description or the availability of products and Bike Spices may do so without first giving you notice of the changes. Bike Spices will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
4. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Bike Spices. If your order has already been dispatched, you will only be able to request a refund of the product: please see Refund Policy.
5.1 In some cases some products might not be available for all countries. You will be informed of any such territorial restrictions before you can purchase the product.
5.2 Shipping and handling charges will depend on the value of your order and the country to which the product is being shipped. Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.
5.3 Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Bike Spices cannot promise that they are accurate.
5.4 Bike Spices reserves the right to deliver the ordered products in separate shipments.
5.5 Product that is delivered to you will become your property at the time that you receive it provided that Bike Spices has received full payment for the product. As soon as Bike Spices has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
6. PRICES AND PAYMENT
6.1 The product price is always the price indicated in the web shop when you place your order. The price includes VAT.
6.2 Products and their postage are paid in conjunction with the order. The available payment methods are displayed in connection with the product order form in the web shop. Online payment methods are provided through PayPal.
7. LIABILITY TO YOU
7.1 Nothing in these Terms will exclude or limit liability to you for fraud, death or personal injury or any other liability which the law states may not be excluded or limited.
7.2 Bike Spices will not be liable to you under a contract for:
- any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill;
- any loss or corruption of or damage to data; or
- any loss or damage which was not a reasonably foreseeable result of either breach of a contract or breach of legal duty of care.
8. PERSONAL INFORMATION
9. CONTACT Bike Spices
If you have any questions about these Terms, please contact Bike Spices team by submitting a request using the online form.